Telegram Bots
for Your Business

Automate customer service, notifications and internal processes directly in Telegram.

Plan My Bot

What can a Telegram Bot do?

Customer Service

Automatic answers to frequently asked questions, around the clock.

Appointment Booking

Customers book appointments directly through the bot.

Notifications

Automatic updates for orders, deliveries, events.

Orders

Process orders and bookings directly through Telegram.

AI Integration

Claude-powered AI for natural conversations with your customers.

Admin Panel

Manage your bot conveniently through a Telegram-based admin panel.

What you actually get

No mystery deliverables — here is everything that ends up on your GitHub and inside the running bot.

Bot setup via BotFather

Registration in your Telegram account, username reservation, avatar and description. The access tokens stay with you; I get a working copy.

Custom commands & inline buttons

Slash commands like /start, /quote, /booking, plus inline keyboards for multi-choice. A clean conversation flow instead of raw chat logic.

Python backend

python-telegram-bot v22+ with async architecture. Stable under load, easy to maintain, platform-neutral. Container-ready, runs on any small VPS or locally on your machine.

Database for leads & state

PostgreSQL (Supabase or self-hosted) for user profiles, orders, conversation state. Data flows documented, backups configured.

Admin panel inside Telegram

You manage the bot directly from the Telegram client: edit answers, see the user list, statistics, logs. No extra web login, no password juggling.

AI integration (optional)

Hook into Anthropic Claude for natural conversations instead of scripted answers. With clear limits: which topics the AI is allowed to handle — and which not. DPA with Anthropic included in setup.

Monitoring & logs

Structured logs in human-readable form, error alerts to your Telegram inbox, monthly usage reports. You see immediately when something is wrong.

Handover with source code

GitHub repo in your account, deploy scripts, README with all the setup knowledge, bot token on your side. Any Python developer can take over.

Why Telegram?

  • 800M+ active users worldwide
  • No app installation needed — customers simply open the chat
  • Free for your customers
  • Faster than email, more personal than a form

Who this fits

Four typical scenarios where a Telegram bot pays off within a few weeks.

Local trade or contractor business

Inquiry capture around the clock: a customer types their request plus a photo, the bot asks for the address and preferred time, then forwards everything as a cleanly formatted message into your own Telegram inbox. Plus optional: calendar slots as buttons.

Restaurant & hotel

Table or room booking as a mini conversation: date, party size, special requests. The bot routes everything to your staff — no phone-sprint at peak hours. Push updates to guests (order ready, table available).

Online shop & e-commerce

Order status on request, shipment tracking, return intake, loyalty programs. Integration with Shopify, WooCommerce, Stripe via webhook. Measurably reduces support emails.

Consulting, coaching, online services

A lead-intake bot instead of a contact form: short needs analysis as a quiz, a booking slot suggestion, pre-sales material delivery. Paid onboarding for premium users via Telegram Stars is possible.

What Does a Telegram Bot Cost?

Mini

ab 790 EUR one-time

Info & FAQ bot for simple automation.

  • Info & FAQ bot
  • Automated responses & menus
  • 1 language
  • Delivery: 1 week
  • AI integration
  • Admin panel
  • Maintenance package
Get Mini
Empfohlen

Business

ab 1.990 EUR one-time

Interactive business bot with appointment booking.

  • Interactive business bot
  • Appointment booking & orders
  • Notifications
  • Basic AI (simple questions)
  • Telegram-based admin panel
  • 2 languages
  • Delivery: 2 weeks
  • Maintenance from 79 EUR/month
Get Business

Enterprise

ab 3.990 EUR one-time

AI-powered assistant with full capability.

  • AI-powered assistant (Claude)
  • Full AI conversation
  • CRM integration
  • Web dashboard
  • Unlimited languages
  • Delivery: 3-4 weeks
  • Maintenance from 149 EUR/month
Get Enterprise

How I build your bot

From the first sketch to the running bot — in 2 to 6 weeks.

  1. 1

    Day 0 — Discovery call & bot spec

    We clarify: what should the bot do, where do its responsibilities end, which integrations do you need (calendar, CRM, shop), which data can it store. Fixed-price offer within 24 hours with a concrete delivery date.

  2. 2

    Week 1 — Bot setup & conversation design

    Registration via BotFather, commands and inline keyboards modeled, dialogue flows as a diagram. You get a clickable prototype in a test bot. Feedback via voice memo or text.

  3. 3

    Week 2 — Backend, database & integrations

    Python backend with asyncpg, PostgreSQL tables, integration with your tools (calendar, CRM, shop, AI). Hosting set up — either my VPS for you, or a setup guide for your own.

  4. 4

    Day 14-21 — Testing & polish

    We run real conversations together: standard cases, edge cases, error handling. Whatever does not feel right is adjusted. Only then do we open the bot to your customers.

  5. 5

    After live — Monitoring & care

    You get short daily status reports for the first 14 days. After that, monthly reports on usage, errors and optimization suggestions. Small adjustments (new FAQ answers, copy changes) are included in the setup price.

Frequently Asked Questions

What self-employed professionals and business owners ask most often before commissioning a Telegram bot.

What does a Telegram bot cost — one-time or ongoing fees?
The setup price is one-time: Mini 790 €, Business 1,990 €, Enterprise 3,990 €. Hosting costs are separate and small — typically 5-15 €/month for a small VPS (e.g. Hetzner CX11 or a DigitalOcean droplet); with AI integration there are variable LLM costs on top (~5-30 €/month depending on volume). I only bill maintenance hours when actual changes are needed — fixed price per change.
Do I need my own server or a Telegram account?
Telegram account: yes, you need one — the bot is registered via BotFather inside your account. Hosting: not necessarily. The default is a cheap VPS at Hetzner or DigitalOcean (~ 5 €/month) which I set up for you. If you already have a server, the bot runs there as well. Local hosting on a Mac or Windows machine is possible but not recommended for production.
What about GDPR and Telegram?
Telegram (FZ-LLC, registered in BVI) has its own privacy policy and must be named as an external service. The bot itself only processes the data users send to it voluntarily — usually name, request, contact details. That data sits in your EU-hosted database. Important: sensitive data (medical, legal client cases) is not exchanged via Telegram bots — that boundary is enforced in the bot's behavior. Telegram Bot Terms.
How long does development take from idea to running bot?
Mini bot (info / FAQ): 1-2 weeks. Business bot (with booking and integrations): 2-3 weeks. Enterprise bot (AI-driven, multiple external integrations, custom admin panel): 4-6 weeks. Realistic — meaning including your feedback. If the spec is clear and integrations are simple, it goes faster.
What is the difference between a classic bot and an AI bot?
Classic bot: fixed commands (/booking, /pricing), inline buttons, predictable behavior. Reliable, cheap, deterministic — great for bookings, orders, status lookups. AI bot: additionally natural-language conversations via Claude, with access to your knowledge base. More flexible, costs slightly more on an ongoing basis (LLM tokens). Hybrids are common — fixed workflows as commands, open questions through AI.
What happens when Telegram goes down?
Telegram has had 99.9 %+ uptime for years — outages are rare and usually under an hour. If it does happen: your bot is offline, your data in the EU database stays untouched. When service is restored, everything resumes, no data loss. For business-critical processes I recommend Telegram as an additional channel, not the only one — for example in parallel to a website form or phone.
Can the bot connect to my website or shop?
Yes. Standard integrations: WordPress, Shopify, WooCommerce, Stripe, HubSpot, Pipedrive, Cal.com, Calendly, Google Sheets, Notion, Airtable. Custom integrations via REST API or webhooks (n8n, Zapier) are possible. If you also need a new website — see /en/websites. If you want a website chat instead of a Telegram bot — see /en/ai-chat.
What if I do not need the bot anymore one day?
You own everything: source code on your GitHub, bot token on your side, database on your side. To retire the bot, one BotFather command (/deletebot) is enough — token invalidated, bot offline. You get a CSV export of the captured leads. You can cancel hosting yourself. No contracts, no lock-ins, no "you have to keep paying for another year".

Ready for your Telegram Bot?

Tell me what your bot should do. I'll reply with a plan.

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